Commute | Citizen Matters, Mumbai

Want to get on Mumbai’s local trains? You’d need a QR code.

July 29, 2020 Hepzi Anthony

From 30 July, entry to the Mumbai suburban rail network will be regulated by a QR-based Electronic-pass system. Many are unhappy with it.

High risk, no rewards: What BEST workers get as they keep Mumbai running during COVID-19

July 7, 2020 Hepzi Anthony

After reporting eight deaths of staff members from COVID, BEST management stopped giving out numbers. A union leader puts the death toll at 74 and complains of unjust treatment.

Will congestion pricing help Mumbaikars add an hour and a half to their day?

January 28, 2020 Hepzi Anthony

A year-long survey done in 2019 conducted by ITDP found that Mumbaikars spent an average of 85 minutes daily stuck in traffic. That also means an estimated productivity loss of over Rs 3600 crores per annum. Is congestion pricing the solution?

Heavy hearts, angry questions as Mumbai prepares to phase out double-decker buses

December 26, 2019 Hepzi Anthony

Running the iconic and popular double decker buses is economically unviable, says BEST. Activists, however, question the transport utility’s myopic approach and the wisdom of phasing out a service that holds such a special place in the hearts of Mumbaikars.

Can Mumbai metro or monorail save the day as monsoon submerges the suburban lines?

September 8, 2019 Jahanvi J

Thousands of crores have been spent on these two public transport projects, but as rains throw usual life out of gear, can they really provide effective alternatives or support to the Mumbai locals, the lifeline for commuters in the city?